Terms of booking

Tickets for Questors productions are on general sale to the public.

(Note: The following terms and conditions apply to most productions by The Questors, but other terms and conditions may apply to productions by other companies.)

Questors members are entitled to discounted ticket prices for most productions. Members may be asked to show their membership cards. Members' tickets are not transferable.

Concessions (where applicable) are available to anyone under 26 years of age, aged 65 and over, full-time students, state benefit claimants and Ealing Leisure Pass holders. Evidence may be requested.

Only Questors members may reserve tickets. These must be paid for within 7 days or 2 days before the performance, whichever is sooner, or they will be released without further warning.

Refunds and exchanges
If tickets are returned at least 3 days prior to the performance they may be exchanged for another date. Cash will not, in normal circumstances, be refunded.

Free child tickets for members
Questors members may bring up to four children to most performances (excludes Christmas shows and special events) at no extra charge when booked at the same time as the member's ticket. Tickets to be collected from the box office with the child(ren) present. "Child" means someone under 18 and in full-time education.

Group bookings
Discounted tickets are usually available to groups of 7 or more.

School bookings
Special prices are available to school parties for certain designated performances. For more details contact the Theatre Office on 020 8567 0011.

Tickets should be checked at the time of purchase, as mistakes cannot be rectified later.

Latecomers will not be admitted until a suitable break in the performance.

The management may refuse admission to ticket-holders or ask them to leave, for the benefit of other members of the audience or the smooth running of a performance.

Advertised programme
The management may alter the advertised programme in unforeseen circumstances.

The Questors Theatre, 12 Mattock Lane, Ealing W5 5BQ
Box Office 020 8567 5184, Theatre Office 020 8567 0011
The Questors Ltd, Registered in England 469253, Registered Charity 207516
Creative Ealing